Insurance Solutions
Hyper-Automation & Insurance Use Cases
About Us
Stellarus is a NJ, USA based software services company that delivers value for customers through its state-of-the product offerings and innovative bespoke software solutions.
We specialise in providing solutions for the verticals like, BFSI, Logistics and Healthcare industries.
Our deep knowledge of the business processes enable us to provide precise hyper automation solutions for these industries employing GIbots, a modern RPA platform.
Customer Onboarding & Tracking Solutions
Insurance Agent uploads scanned Insurance form filled by the customer.
- Gibots platform runs check of all the required details filled as per the norms, on finding discrepacies, notifications are provided.
- AI/ML model based decision making on the details received from onboarding form, to assign the underwriting resource on the basis of Health Risk etc.
- Task Management with SLA tracking module along with Role-Based dashboard or Counter reports, configurable based on roles in the organization.
Loan Against Policy
- Customer requests a new loan against policy through a call centre person, branch employee, or website.
- Agent scans the form and required documents and upload it in the system.
- AI/ML model based data extraction by GIBots system like Original Insurance Policy, Deed of Assignment, Payment Receipt for the Loan Amount etc.
- Task creation & Rules based classification and verification of Insurance plan as Endowment Plan, Money back policy etc. carried out Task moves to agent & legal team for further verification and approval.
- Staged Verification depending upon loan amount for approved cases takes place, followed by disbursement – in case of verified cases. The bot then pulls the loan data received in Loan Processing System and transcribes it into the other core banking systems.
Cheque Signature Matching
- Scanned cheque and customer signature available in the Bank system to be matched by the bots.
- Cleaning up of signature image to remove noise (dots, watermark, smudge, printed text)
- Providing matching percentage after comparing the images provided
- Ability for the user to correct the result in case of matching error or failure to identify correct signature.
Insurance Policy Closure
- Automating policy closure/activation by tracking faulty /dormant accounts and sending automated notification and having scheduled calls for the required document submissions.
- Automation implemented, customer service agents complete an electronic form over the phone and send them to a central mailbox where it is processed by our bots with no manual intervention.
End to End Intelligent Document Digitization
- Multi-channel input PDF, XML, JPEG, TIFF, PNG
- Document Splitter functionality
- Both Header & Line-Item Data Capture
- Automated Validation and verification
- Un-Attended Straight-Through Processing(STP) Cycle
- 2W & 3W Data Reconciliation models
- Auto-learning ML models
- Multi-language support
- Workflow/Task Management
- Process Completion Email/SMS Notification
- Real-time Reports & Dashboards
- Seamless integration with ERP & Accounting systems
Remote KYC with 3 simple steps
Our AI/ML modeled KYC Suite offering is a most robust & regulatory complaint solution for all your remote KYC needs, including advanced face recognition based Self & Video KYC. We offer fastest On-boarding of customers without the need for a physical In-Person Verification (IPV), our VCIP solution complies with all KYC and AML norms set by the Reserve bank of India (RBI) and SEBI
Automation of Insurance Claim form
- Calculate the claim based on Individual claim agreement
- Validate items in Claim as per the diagnosed ailment
- Automatic generation of final claim document
- Dashboards for monitoring and tracking
Key Business Propositions
